Information from Department Of Fair Trading 1/7/24

Key information

• In the 2024-25 CPD year (1 July 2024 to 30 June 2025), holders of just one category of class 1 or 2 licence must complete a minimum of 5 hours CPD training, including 4 compulsory topics set for their licence type.

• Failure to comply with your CPD requirements may result in the suspension or cancellation of your licence or certificate.

Your 2024 – 2025 CPD requirements

The CPD year for all licence and certificate holders starts on 1 July each year and ends on 30 June the following year.

Licensed agents must complete 5 hours of training on compulsory topics relevant to the class of licence you hold each CPD year. Those 5 hours of training must include at least 4 compulsory topics relevant to your area of practice. This is an increase from 4 hours of compulsory topics required in the 2023 - 2024 year.

You are no longer required to complete electives or business skills topics, provided the compulsory topics are delivered in an interactive environment (in-person classroom or interactive webinar).

Compulsory topics must be delivered by a training provider approved by the Strata and Property Services Commissioner. The list of approved providers is available below.

Compulsory topics must be delivered in:

• a face-to-face interactive training environment (maximum 40 attendees), or

• an interactive webinar (maximum 25 attendees), and

• include an assessment activity.

If you are unable to complete 5 hours of CPD training in an interactive environment, you may complete a minimum of 10 hours of CPD by online module as an alternative. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours. Licensees-in-charge must have all CPD training detailed in the training plan for the agency, and this may be made up of topics most relevant to you.

Below is a list of suggested topics for training providers to deliver to any licensee who wants or needs to do more than the 5 hours of compulsory topics.

Class 1 Agent - Real Estate, Strata Management or dual licence holders

A Class 1 Agent in Real Estate, Strata Management or a dual Real Estate/Stock and Station licence holder must complete a minimum of 5 hours of compulsory face-to-face or online interactive CPD each year, including a minimum of 4 compulsory topics in each licence category held.

If you cannot complete your compulsory CPD in a face-to-face or online interactive environment, you must instead complete 10 hours of CPD by online module. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours.

If you hold a class 1 licence for both real estate and strata, you need to complete:

• a baseline minimum of 5 hours with 4 compulsory CPD topics for the first licence, and

• at least 4 compulsory topics from the other licence category.

Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.

However, practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence (for example, real estate and strata) must ensure both scenarios are covered in the course.

If you hold a class 1 dual licence in real estate and stock and station, you need to complete:

• a baseline minimum of 5 hours with 4 compulsory CPD topics for the first licence, and

• at least 4 compulsory topics from the other licence category.

Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.

Practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence must ensure both scenarios are covered in the course.

For example, an agent completes the compulsory CPD topic about Supervision Guidelines. The topic is applicable to both licence categories – strata and real estate. The agent only needs to complete the topic once and it is counted towards the compulsory hours for both licence categories, however the scenarios for both licence types must be covered.

A licensee who holds more than one licence category might end up doing 7 topics across 9 hours, depending on the degree of overlap of topics and the way the approved training provider delivers the topics.

A Class 2 Agent in Real Estate or Strata Management must complete a minimum of 5 hours of compulsory face-to-face or online interactive CPD each year, including a minimum of 4 topics in each licence category.

If you cannot complete your compulsory CPD in a face-to-face or online interactive environment, you must instead complete 10 hours of CPD by online module. This must include all compulsory topics relevant to your licence category, plus your choice of other training to make up a total of 10 hours.

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Class 2 Agent - Real Estate or Strata Management or dual licence holders

If you hold a class 2 licence for both real estate and strata, you need to complete:

• a baseline minimum of 5 hours with 4 compulsory CPD topics for the first licence, and

• at least 4 compulsory topics from the other licence category.

Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.

Practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence must ensure both scenarios are covered in the course.

If you hold a class 2 dual licence in real estate and stock and station, you need to complete:

• a baseline minimum of 5 hours with 4 compulsory CPD topics for the first licence, and

• at least 4 compulsory topics from the other licence category.

Compulsory CPD topics that are the same for both categories only need to be completed once, and completion counts towards your compulsory topics for both licence categories.

Practical scenarios described in the learning outcomes for compulsory topics can differ even if the topic overall looks the same. In this case, CPD providers delivering training to holders of more than one type of licence must ensure both scenarios are covered in the course.

For example, an agent completes the compulsory CPD topic about Supervision Guidelines. The topic is applicable to both licence categories – strata and real estate. The agent only needs to complete the topic once and it is counted towards the compulsory hours for both licence categories, however scenarios for both licence types must be covered.

A licensee who holds more than one licence category might end up doing 7 topics across 9 hours, depending on the degree of overlap of topics and the way the approved training provider delivers the topics.